How DisasterChief works for you
DisasterChief sends you job requests directly from property owners and managers — matched to your trade, on your schedule. You decide which jobs to take. Here's how it works from the first text to a completed job.
The Process
You get a text when a matching job comes in
When a maintenance request comes in that matches your trade category, you'll receive a text from DisasterChief on behalf of the property manager. The message briefly describes the issue and includes a link to the full job details.
"DisasterChief on behalf of Shoreline Properties: Hi Marcus, we have a plumbing request at 412 Oceanview Dr. Tap the link below to view and respond."
The text comes straight to your phone — no app to check, no portal to log into.
Review the full job details
Tapping the link opens a secure job page — no account or login required. You'll see everything you need to decide: the type of issue, the tenant's description, the property address, and any photos or video they uploaded.
If the job isn't a fit — wrong trade, too far, already booked — you can decline without it affecting your standing. The property manager will simply move to the next available contractor.
Accept the job
If you want the job, tap Yes, I'm available. Once you submit, this locks the job to you.
If you can't take it, tap Not available. The property manager is notified and the next qualified contractor is reached out to.
Submit your estimate
Enter your best estimate for the job. This is what the property manager sees when they review your estimate, so be sure to include all relevant details.
You can also include a note about your availability or anything else the property manager should know before approving.
The property manager approves your estimate
The property manager is notified of your estimate and reviews it in their dashboard. You'll receive a text once they've made a decision.
Get the tenant's contact info and schedule the work
Once your estimate is approved, you'll receive a confirmation text with the tenant's name and phone number. From there, coordinate access and timing directly with the tenant — no middleman, no extra steps.
"DisasterChief: Your estimate of $275 has been approved. Tenant contact: Jane Doe — (555) 867-5309. Please coordinate a time directly with them."
Good to know
No account needed for one-off jobs
Every job link is unique to you and that specific request. You don't need to create an account or remember a password — just tap the link in the text and respond.
Job links are single-use
Once you accept or decline, the page updates to reflect your response. If the request is cancelled or filled by another contractor before you respond, the link will show that — you won't be able to accept a job that's no longer available.
Scope changes on-site
If you arrive and the job is significantly larger than described, contact the property manager before doing any additional work and agree to a revised estimate.
Invoice tracking
After completing a job, you can log your invoice number and final amount directly on the job page in the technician app. The property manager sees this in their dashboard — no separate email required.
Want to start receiving more jobs?
Create an account on our work portal to view and manage all your requests in one place. It's free and only takes a minute to sign up. When you register, you can also set your trade categories and service areas to get matched to the most relevant jobs.
Any property owner/manager can manually add you but if you would like to appear for property managers looking for contractors with your skill set in your service area, you can register to be added to our suggested match list.
This is optional but helps you get discovered by more property managers and receive more job requests.